
We frequently receive many questions about topics ranging from shipping to taste in candy. If you have a question, please refer to this list and contact us if your question is not answered below.
Q: How do I contact you?
A: Please visit our Contact page for a plethora of contact options.
Q: How long does it take for me to receive my order?
A: Domestic orders ship via UPS and you will receive your package of goodness in approximately 3-5 business days, depending on how fast your UPS driver drives (They're pretty speedy). For a better idea, visit UPS's website and enter our zip code (91311). APO/FPO addresses are OK.
Q: Do you ship internationally?
YES! International orders ship via USPS Priority Mail International and you should receive your package of goodness in 7 to 20 business days (But usually faster). Shipping rates are subject to USPS Priority Mail International box size. Customer will be contacted with any questions or potential problems. Approximate shipping fees not including duties are below.*
| # of Tees |
Canada/Mexico |
All Other Countries |
| 1-2 |
$14 |
$15 |
| 3+ |
$28 |
$44 |
We are currently only shipping to USA, Canada, Mexico, UK, Japan, Australia, New Zealand and Awesomopia (Awesomopia is on Pluto, if you were wondering.). If you live in a different country and would like to order please contact us!
*Please note that international recipients are responsible for any and all applicable duties upon delivery.
Rarely certain items will be between stock. If that is the case we will inform you and see if you want to wait for your item or choose something that we can send out immediately.
Q: How can I return or exchange something?
A: Visit the Returns & Exchanges page for complete details on how to get something back to us. We want you to be totally happy with your Goodie stuff, so if there are any problems, please let us know by emailing
.
Q: What are Goodie® shirts made of?
A: They are made from 1% Cotton and the rest is a very rare, but soft material called Awesome*. (*Awesome made from 100% Cotton.)
Heathered colors are a cotton/synthetic blend, but they're still 100% awesome.
Q: I ordered __ weeks ago, where is my order?
A: If it has been more then 2 weeks since you placed your order, chances are we are currently printing your shirt, but go ahead and email us at
with your name and order number and we'll fill you in on the deets (That means details).
Q: I ORDERED A SHIRT 2 DAYS AGO!!11! IM CALLING MY LAWYER!@!!11!1 IM GOING TO SUE YOU!!!!1!!@!!
A: That sounds irrational and/or crazy. If anyone says this to us we probably won't respond.
Q: How do you think of your designs?
A: We work really hard to make you smile! Our inspirations come from the weirdest places, like icons of pop-culture, clichés, just joking around. Most of us still watch Saturday morning cartoons although they used to be way better in the early ninties (Duck Tales anyone?). We also collect vinyl toys and rad books and magazines and paint our office walls the color of sherbet.
Q: I have a great idea for a shirt! Will you guys make it?
A: We have such a great creative team we are not currently seeking submissions for new shirt ideas, but if you have a tooootally awesome idea that we just HAVE to do, please visit our Contact page on how to get it to us.
Q: How can I carry Goodie Two Sleeves® in my store?
A: If you are a retailer please email us at
and be sure to include you store's name and contact info. One of our sales staff should contact you within 48 hours.
Q: Can I get a discount for ordering a lot of shirts?
A: Yes, of course. If you plan on ordering 10 or more shirts please contact us so we can provide you with the appropriate Discount Code. For fastest service please email
.
Q: Do you carry "size/color/style" online?
A: If you cannot find the size, color or style you are looking for, please email us at
to see if we currently have what you are looking for in stock. Not all of the items we make are available online for purchase.
Q: Is your online store safe to order from?
A: Absolutely. Your safety is important to us. Our store is hosted on a secure server and we use Authorize.net® to process all of our credit card transactions. Your information is secure and is not shared with any third parties. For all of our policies, terms & conditions, please check out Legal Stuff.
|